Registered users may browse the listings of Data Products (as described in the description set out by the Vendor on the Website for the relevant Data Product) for which licenses are offered for sale by Vendors on the Website.
DataStreamX does not vet, verify, monitor, validate or curate the Data Products. It is your responsibility to fully understand the Data Product listings.
We require Vendors to provide test data or a sample of the Data Product so that Buyers are able to evaluate the Data Product before buying. The test or sample available to you will depend on the Data Product offered. You are permitted to use the test data or sample only to evaluate the Data Product and whether or not to purchase the Data Product. You must not use the test data or sample for any other purposes, including any commercial purposes or other internal business purposes.
Under the terms of the End User License Agreement, each Data Product is licensed to you on an 'as is' basis. This means the quality, accuracy, reliability of the Data Product is not guaranteed or warranted. You must therefore evaluate the test data or sample for the relevant Data Product wherever available.
The End User License Agreement (i.e. the contract formed at the completion of a sale of a license for a Data Product) is solely between the Buyer and the Vendor. There are three types of End User License Agreement that may apply. The description page for each Data Product will indicate what terms and conditions will apply between you and the Vendor in the End User License Agreement.
If it is stated that the 'Standard EULA' applies, the terms set out here will apply between you and the Vendor.
If it is stated that the 'Restricted EULA' applies, the terms set out here will apply between you and the Vendor.
If it is stated that a 'Vendor EULA' applies, the Vendor's specific End User License Agreement will apply between you and the Vendor. You will be able to see a copy of the Vendor EULA before you submit your Order.
Nothing in the Vendor EULA is binding on DataStreamX and the terms of the Vendor EULA do not form part of this Agreement between you and DataStreamX. The terms of the Vendor EULA only apply between you and the Vendor.
The price of any Data Product will be displayed on the description page for the Data Product.
The final price for the Data Product will be displayed before you submit your order for the Data Product ('Order') and your payment details. The final price may differ from the price displaced on the description page, because the final price may also include any customs, import, export, and excise duty, GST and other taxes which may be applicable. Such amounts will be clearly displayed at this stage.
Vendors are not entitled to impose on or collect from the Buyer any customs, import, export, and excise duty, GST or other taxes or charges (including 'delivery charges' which are additional to the final price displayed for the Data Product on the Website.
When you place an Order for a Data Product, you must pay for the Data Product. You may do this with any major credit or debit card accepted by the Website under the terms and conditions published at the time of order processing. We will also notify the Vendor about your Order and your identity.
Some Data Products may be labeled as 'Restricted Access Data Products'. This means that when you submit an Order, we will notify the Vendor of the Order in the same way and the Vendor will be provided with the opportunity to accept or reject the Order. In such cases, there may be a delay before we are able to confirm your Order or we may not be able to confirm your Order at all. We will try to update you within five (5) days. The same process will apply if you wish to use the test data or a sample of a Restricted Access Data Product pursuant to Section 3 of this Agreement.
After the credit or debit card charge is approved and payment has been received (and, after the Vendor accepts the Order in the case of Restricted Access Data Product), DataStreamX will confirm your Order and you should be able to access the relevant Data Products immediately. The confirmation we send you is not an invoice. If you require an invoice (e.g. for tax purposes) you may contact the Vendor via the Website.
DataStreamX will issue you the credentials to access the relevant Data Products. You will be able to access the relevant Data Product either through an SDK for high velocity streaming data, or via an API or direct download for all other types of data.
The Vendor may make changes to or delist its listed Data Product(s). DataStreamX requires the Vendor to continue to provide access to the relevant Data Product(s) to existing Buyers of the relevant Data Product(s) for three (3) months' after the Vendor's change/delisting is implemented on the Website.
The Vendor may change the price of its listed Data Product(s). DataStreamX requires that the price payable by any existing Buyers of the relevant Data Product will not change until six (6) months after the Vendor makes the price change. After this six (6) month period, the new price will automatically apply to your subscription.
You must raise any claims, complaints and enquiries you may have directly with the relevant Vendor and attempt to resolve the claim, complaint or enquiry with the relevant Vendor.
If there is an unresolved dispute between you and the Vendor, you may raise the dispute with DataStreamX. You must do this with the tools and methods provided by DataStreamX. DataStreamX may (but is not obliged to) at its sole discretion intervene to settle the dispute. In all other cases the dispute will be settled in accordance with the terms of the relevant EULA.
If DataStreamX does intervene: the decision of DataStreamX will be final and conclusive and be binding on you and the Vendor; DataStreamX may also (but is not obliged to) at its sole discretion terminate any user account access to the Website or to Data Product(s) and/or to grant refunds to Buyers.
The laws of Singapore govern this Agreement, without giving effect to any principles of conflicts of laws. Any claim or dispute relating in any way in relation to this Agreement will exclusively be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the 'SIAC Rules'). The arbitration will be conducted in accordance with the Expedited Procedure set out in Rule 5.2 of the SIAC Rules. The seat of the arbitration is Singapore. The Tribunal will consist of a sole arbitrator. The language of the arbitration will be English.